Last updated: May 7, 2026
Klickitat Canyon Market (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website, services, or text messaging program, you agree to this policy.
Information We Collect
We collect information you provide to us directly, including:
- Name, email address, mailing address, and phone number when you place an order, book a rental or shuttle, register for an account, or contact us.
- Payment information when you make a purchase (processed by our payment provider; we do not store full card numbers).
- Booking details such as pickup/drop-off locations, dates, party size, and equipment selections.
- Mobile phone number when you opt in to receive SMS/text messages from us.
We also collect limited technical information automatically, including IP address, browser type, pages visited, and cookies, to operate and improve the site.
How We Use Your Information
- To process orders, rentals, shuttle bookings, and payments.
- To send transactional communications such as confirmations, reminders, and updates.
- To respond to your questions and provide customer service.
- To operate, maintain, and improve our website and services.
- To comply with legal obligations.
SMS / Text Messaging
If you opt in, we use your mobile phone number to send SMS messages related to your bookings and account.
- How we collect your number: You provide it during shuttle or equipment-rental booking, or when contacting us, and you check a box to opt in.
- Types of messages: Booking confirmations, pickup/drop-off reminders, schedule changes, and customer-service replies.
- Message frequency: Varies based on your bookings; typically 1–5 messages per booking.
- Cost: Message and data rates may apply. Check with your mobile carrier.
- Opt out: Reply STOP to any message at any time to unsubscribe.
- Help: Reply HELP for assistance, or contact us at info@klickitatcanyonmarket.com.
- Consent is not a condition of purchase or of using our rental or shuttle services.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that support our services (for example, our SMS delivery provider RingCentral) is permitted solely to deliver these messages. All other categories of personal information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How We Share Information
We do not sell your personal information. We share information only with:
- Service providers who help us operate our business (payment processors, hosting, email and SMS delivery, analytics) and are bound to use the information only to provide those services.
- Legal authorities when required by law, subpoena, or to protect our rights, property, or safety.
Cookies
We use cookies and similar technologies to keep you signed in, remember your preferences, analyze site traffic, and improve our services. You can disable cookies in your browser settings, but some features of the site may not work properly without them.
Data Retention
We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your information at any time (see “Your Rights” below).
Security
We use reasonable technical and organizational measures to protect your information. No method of transmission over the internet is 100% secure, however, and we cannot guarantee absolute security.
Your Rights
You may request to access, correct, or delete the personal information we hold about you, or to opt out of communications. To make a request, email us at info@klickitatcanyonmarket.com.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when it was last revised. Material changes will be posted on this page.
Contact Us
Klickitat Canyon Market
100 Main St
Klickitat, WA 98628
Email: info@klickitatcanyonmarket.com